Shipping Fees and Policies
Shipping fees are calculated based on multiple different criteria's’
such as weight, size, insurance, destination, price and shipping method.
To calculate your shipping fees, please add your items into your
shopping cart, select your shipping method, proceed to checkout and you
will be given your shipping fee prior to your order being placed. On
orders with more than one main item, you may be subject to additional
shipping charges which you would be notified of prior to us finalising your order.
Pocket Racing Bikes will always make every attempt possible to deliver product
(s) ordered on time. Pocket Racing Bikes is not responsible for any delays that
may be caused by affiliated shipping carriers. Pocket Racing Bikes bears no
responsibility for delays as a result of: Weather storms, Employee
Strikes or any other complications Caused on behalf of our affiliated
shipping carriers. Please note that the selected shipping method is only
guaranteed from the date of shipment.
Return Policy/Procedures
All returns are subject to a minimum restocking fee of 5% of the total
transaction charge. Returns are processed in the order in which they are
received. Return processing may take up to 7 business days from the time
your return is received. If you have a return that needs to be handled
in an expeditious manner please contact our customer service department
and we will do our best to try and accommodate you. Returns that require
a refund may take an additional 5-7 business days before a credit is
applied to your bank or PayPal account. All returns
must include all merchandise or services sold under the same order
number and invoice. Please understand these orders are often sold as
kit/ packages and we can not resell those items independently. We will
therefore not accept partial order returns, regardless of the reason for
return, unless specifically authorized by us in writing.
If you have any further questions regarding the content of these shipping and returns policies please contact us directly at
pocket.racing.bikes@gmail.com. |
